Once an order is placed, you will no longer have the ability to edit it. That is not to say the order cannot be edited though. Should you need to:

• change/edit the shipping address
• add products
• remove products
• do something else...

please reach out via email (ShayKayStudio@gmail.com) or text (262-361-3694) as soon as possible. We will do our best to accommodate the request and make the desired changes before it's too late.

Please keep in mind, once a tracking number is generated (at which point a tracking number is sent to the email address on file), we can no longer edit an order. Furthermore, ShayKay Studio is not responsible for returned items due to incorrect/incomplete shipping addresses provided to us (please see our "Shipping Policy").

There are a few ways, the first being:

1. An automated email is sent once an order is placed.
2. An automated email is sent when the tracking number is generated.

From there, you can find out more by:

1. Logging into the website to view the status of your order.
2. Entering your tracking number, from the second email (once generated), on USPS's website.
3. Emailing us at ShayKayStudio@gmail.com.
4. Texting us at (262) 361-3694.

No worries, we're here to help! If the common FAQ didn’t provide a solution, we can be reached via text (262-361-3694) or by email (shaykaystudio@gmail.com) for further assistance. Depending on the question, we can also schedule a time to talk via either of the first two methods.